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Our dental office collects personal
information on patients to ensure patients receive safe
and appropriate dental treatment. In addition, credit
card and insurance coverage information may also be
collected to facilitate payment for treatment rendered.
Our central office is responsible
for all personal information under our control, and
the policies and practices we employ for handling this
information to ensure our office complies with the provincial
privacy legislation in force. For more information on
our policies or, should you have any concerns, please
contact our privacy officer
whose contact information is listed at the end of this
document.
Our office collects personal information
from patients for the safe and efficient delivery of
dental treatment, including information used for payment
of dental services. This information includes contact
information, medical history, past treatment and billing
information, such as insurance status. Patients will
be notified if their personal information is to be used
for purposes other than those indicated here. In the
normal course of business, your information may be viewed
by computer and accounting personnel.
As a dental patient, your personal
information is requested to ensure safe and appropriate
dental care is provided. It will only be collected,
used and disclosed for this purpose. Similarly, financial
information will also be collected, used and disclosed
for the payment of services rendered. On this basis,
it is reasonable to conclude that you have provided
consent for this purpose.
Personal information collected on
patients is limited to providing patient care and payment
for these services.
Personal information will not be
used, disclosed or retained for purposes other than
those identified above and will only be retained for
as long as necessary to fulfill those purposes or as
required by law. When it is no longer required, all
personal information will be destroyed in a manner that
recognizes the sensitivity of the information.
To ensure accuracy of the personal
information, our office encourages patients and staff
to maintain records that are accurate and up-to-date.
Patients can notify staff on their next visit or contact
the office immediately if there is a change.
Our office will take reasonable steps
to ensure the personal information under our control
will be protected from unauthorized use and disclosure
appropriate to the sensitivity of the information.
Information on our policies and practices
are available to patients. Please direct your enquiries
to the privacy officer
as noted below.
An individual can request to view
the personal information held by our office by contacting
our privacy officer.
A patient can challenge the accuracy and completeness
of the information and have it amended as appropriate.
We will be guided by the relevant section
of the Act and the directives of the Ministry of Management
Services as amended on occasion.
Should a patient lodge a complaint
regarding our office’s compliance with the Act,
a complaint can be filed with our privacy
officer. All complaints will be investigated by
the privacy officer who
will respond to the complaint. In the event the complainant
remains dissatisfied, a formal complaint can be made
to the provincial Information and Privacy Commissioner.
| Name: |
Dr. Marke Pedersen |
| Title: |
Dentist |
| Address: |
3401 33rd Street
Vernon, BC |
| Phone: |
250-545-3319 |
| Email: |
drmp@okanagandentist.com |
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